Terms and Conditions

1. Website Owner
Owner: Irene Pardo, Scientific Illustration and Design
Activity: Scientific illustration, sale of products and services related to illustration and design.
Contact email: irenepardoilustradora@gmail.com

2. Purpose of these terms
These Terms and Conditions regulate the access and use of this website, as well as the purchase of products offered in the online store and the contracting of illustration and design services.

By browsing the web or placing an order, you accept these conditions. If you do not agree, please do not use this site.

3. Use of the website
You agree to:
- Not use the website for illicit activities or activities that violate the rights of third parties.
- Provide truthful and updated data when requested (for example, when placing an order or contacting to request a quote).

Irene Pardo reserves the right to modify or interrupt the website temporarily or permanently when necessary.

4. Online store products
The online store offers physical and/or digital products related to scientific illustration and design.

- The characteristics and price of each product are shown in its corresponding file within the store.
- Shipping costs are included in the final price that appears on each product, and this information is indicated in writing on the product file itself.
- Before buying, always check the description, price, and specific conditions of each item.

5. Illustration and design services
The scientific illustration and design services offered by Irene Pardo are personalized and adapted to each project (publishing, museums, outreach, etc.).

- Service prices are not shown on the website.
- To request information, a quote, or conditions for a service, you must contact directly by email or other contact methods indicated on the website.
- Once the quote and conditions are accepted in writing (for example, by email), the agreement between the parties will be considered formalized.

6. Purchase process in the store
To place an order for products in the online store:
1. Select the product and add it to the cart.
2. Review the order summary.
3. Provide the necessary data for shipping and billing.
4. Make the payment through the available methods.

By completing the payment, it is considered that you accept the offer and the conditions associated with the product.

7. Prices and taxes
- The prices of the products in the store are shown in euros (EUR) and include the applicable taxes according to current regulations.
- Shipping costs are included in the price you see on each product, unless expressly indicated otherwise in the item file.
- In the case of illustration and design services, the price will be indicated individually in the quote sent to the client.

8. Payment methods
Payments are made through the platforms and methods indicated in the purchase process.
These platforms may have their own terms and privacy policies, which we recommend you read.

9. Shipping and delivery times (store products)
For physical products from the store:
- Shipments will be made to the address you indicate during the purchase process.
- Delivery times may vary depending on the destination and type of product; they will be indicated as a guide on the website or during the purchase process.

For digital products:
- It will be indicated in each case how they are delivered (for example, digital download, email delivery, etc.).

In the case of illustration and design services, the conditions and delivery times will be agreed upon individually for each project.

10. Returns, exchanges, and cancellations
The conditions for returns, exchanges, or cancellations may vary depending on the type of product or service (physical, digital, personalized, etc.).

In general:
- Personalized or custom-made products may not be eligible for return unless there is a defect or error attributable to the illustrator.
- In case of an incident with a store order, you can write to: irenepardoilustradora@gmail.com indicating the order number and the reason for the claim.
- In the case of services, the conditions for cancellation or modification will be detailed in the specific quote or agreement for each project.

Consumer regulations that are applicable will apply in all cases.

11. Intellectual property
All content on this website (illustrations, images, texts, designs, logos, etc.) is the property of Irene Pardo, Scientific Illustration and Design, or is used with the corresponding authorization.

Reproduction, distribution, public communication, transformation, or any unauthorized use of this content without the prior written permission of the owner is prohibited.

The purchase of a product or the contracting of a service does not imply the transfer of intellectual property rights, unless expressly indicated otherwise in writing.

12. Newsletter and commercial communications
If you subscribe to the newsletter or agree to receive commercial communications:
- You will receive emails with news, products, services, and content related to scientific illustration and the work of Irene Pardo.
- You can unsubscribe at any time using the link included in each email or by writing to: irenepardoilustradora@gmail.com

The processing of your personal data is detailed in the Privacy Policy of this website.

13. Liability
Continuous and uninterrupted availability of the website is not guaranteed, although efforts will be made to keep it operational and updated.

We will not be responsible for:
- External technical failures (for example, hosting problems, external providers, payment gateways).
- Damages derived from improper use of the website or the products/services acquired, when the provided instructions are not followed.

14. External links
This site may contain links to other websites or third-party platforms.
We are not responsible for the content or privacy policies of those external sites. We recommend you review their conditions before using them.

15. Modification of the Terms and Conditions
These Terms and Conditions may be updated to adapt to legal changes or improvements to the website and the services offered.
The current version will always be the one published on this page.

16. Applicable legislation and jurisdiction
These Terms and Conditions are governed by Spanish law.
In case of conflict, and unless consumer regulations provide otherwise, the parties will submit to the courts and tribunals that correspond according to the applicable regulations.